Retail Operations Coordinator


Details:
  • Salary:
  • Job Type: Permanent
  • Job Status: Full-Time
  • Location: York North Yorkshire
  • Date: 2 weeks ago
Description:

We have an exciting position for a Retail Operations Coordinator to join our Head Office Retail department in our Head Office Team at Northminster Business Park, York. 

As our Retail Operations Coordinator, you'll be instrumental in supporting our Retail Operations Team, both in-office and in-store with administrative duties and data analysis to allow the retail teams to drive sales and service excellence and achieve their targets . You’ll need to be an excellent multi-tasker with the ability to prioritise and communicate well at all levels, with a good eye for detail, comfortable with using spreadsheets to make a success of this role.

Key Responsibilities for our Retail Operations Coordinator

Data Analysis – building and manipulating new and existing reports to support the field team

Compiling and distributing weekly and monthly retail sales and KPI reports

Providing administrative support to the Retail Operations Team under the guidance of the Retail Operations Manager

Compiling ad hoc data entry information for The Retail Team and Accounts Team

Store support, answering daily operational store queries and requests

About you

Advanced Microsoft Excel Skills

Analytical prowess and keen attention to detail

Outstanding communication and interpersonal abilities

Strong prioritisation and organisational skills

A desire to show initiative

Ability to handle confidential information sensitively

Previous retail experience is advantageous

Benefits/Package for our Retail Operations Coordinator:

Salary: Up to £30,000 depending on experience

Flexible/Hybrid Working around core hours, as agreed by your line manager, including 1 day per week working from home

Annual discretionary bonus scheme

Death in service

Generous Staff Discount

Holiday Entitlement (Increases with service)

Company Contribution Pension

Access to Retail TRUST (Wellbeing and Financial Support)

Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme

Access to Pavers Academy for learning and development opportunities

About Us

At Pavers we are passionate about providing comfort and happiness to our customers, and we make sure to employ people who are as passionate as we are. We always look for happy, confident, upbeat people, and we provide great jobs in a supportive family environment for them. We know that without our colleagues there is no business, and so the better we look after you, the better service you will provide our customers.

Pavers is a growing, highly profitable, independent family-run business with a strong balance sheet, employing over 1,800 people across our estate of circa 200 Stores, Head Office & Distribution Centre, and we remain acquisitive.

We were voted one of the Top 10 Employers in Retail in the UK in 2020 and were recognised as a 3* Employer with ‘World Class’ levels of workplace engagement by Best Companies in 2023. At Pavers we truly believe the talents, passion, and dedication of our employees are the reasons for our success. As of 2023 we are working towards obtaining menopause friendly status.

In 2021 we became the first major retailer to achieve Carbon Neutral status and have proudly maintained this standard ever since. Championing sustainability is at the heart of everything that we do, and we’re committed to changing the future of retail for the better acting in an environmentally and socially responsible manner.

Giving back is in our nature as a Business and in 2018 we established the Pavers Foundation, in the memory of our late founder, Catherine Paver. Since then, the Foundation has awarded grants for causes close to our colleagues’ hearts for; community, education, and areas of health, totalling more than £2m, growing year on year.

If this sounds like the kind of business you’d like to know more about, we’d love to hear from you - please apply today for the role of Retail Operations Coordinator

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