Retail Assistant

Description:

Retail Assistant
Hyde Park, London (with travel to all Royal Parks)
About Us
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are: Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK with 77 million visits every year.
We are now looking for casual Retail Assistants to join our team in our first flagship shop, the Boat House, and across the central Royal Parks as we expand our operations this summer.
The Benefits
- Salary of £22,370 per annum (£11.95 per hour)
- 26 days' annual leave (pro rata) plus public holidays
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Working in a beautiful location
This is a fantastic opportunity for an enthusiastic, customer-focused individual looking for a role in a stunning location with our flourishing organisation.
You’ll play a key role in driving our retail ambitions whilst forging a rewarding career, all within our first flagship store amidst the peaceful and historic backdrop of Hyde Park, as well as being at the forefront of the mobile and pop-up activities we will be launching this year across the central Royal Parks.
Found beside the Serpentine Lake, our Boat House shop offers a wide range of sustainable, high-quality products and ranges with a modern twist. From keepsakes to outdoor accessories, we are proud of our ethically sourced ranges and products from UK manufacturers, the majority of which are recyclable or have re-purposed elements. We will be taking these ranges out into the Parks as we explore new opportunities for mobile and pop-up retail.
We’ll provide you with excellent initial training when you join our welcoming and dedicated team, not to mention all the support you need to get you started.
The Role
As a Retail Assistant, you will support our retail operations, covering our retail shop, pop-up and fulfilment roles primarily at the Boat House in Hyde Park and potentially progressing to other outlets.
Supporting the Retail Manager and Supervisor, you will help to meet sales targets, provide excellent customer service and ensure exemplary visual merchandising and housekeeping standards.
You will also process deliveries, fulfil eCommerce orders, support the management of team rotas and create opportunities for upselling, encouraging donations, and support our mobile retail and pop-up activities.
Please note, this role will involve lifting and manoeuvring stock.
About You
To be considered as a Retail Assistant, you will need:
- Excellent customer service standards
- Excellent time keeping skills
- A good level of numeracy
- Resilience and a passion for selling
- A proactive, can-do attitude
- To be happy to travel to work in one of the other, central Royal Parks if required
Other organisations may call this role Retail Customer Assistant, Shop Assistant, Store Assistant, Retail Sales Assistant, or Customer Service Assistant.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as a Retail Assistant, please apply via the button shown. Successful candidates will be appointed on merit