Details:
- Salary: £22,000 - 24,000 - Annum
- Location: Chessington Greater London
- Date: 1 month ago
Description:
Part Time Retail Sales Assistant
We have an exciting opportunity for a team player to join our growing business.
Part Time: 24 hours per week - commission payable
(on completion of probationary period for permanent role holder).
Hours: Primarily Thursday, Friday, Saturday with some flexibility to swap a
weekend shift to cover Tuesday/Wednesday as needed by the retail unit.
The Role
* Work with all customers that come via showroom walk in, phone, web and social media enquiries, identifying the customer needs with a welcoming cheery disposition
* Ensure a perfect customer experience from start to finish, delivering exceptional verbal and written communication
* Process sales transactions through the internal sales system
* Assist in the merchandising of the showroom
* Pricing administration - Pricing of furniture and accessories within store and web to comply with company practice
* Responsible for internet listings (gumtree etc) - adding products, descriptions and pricing to maximize every selling opportunity
* Responsible for social media postings - facebook/twitter posts that can help engage with our customers and create additional followers
* Maintain website listings - adding new product to retail web pages to maximize sales opportunities
* Liaise with internal departments to manage stock levels
* Organise deliveries and liaising with customers and trusted delivery companies
* Assisting with moving furniture within the showroom or to assist customers who wish to take purchased items with them.
* Work to maintain a safe retail environment
Required Attributes
* Retail sales experience or other customer service roles
* MS Office skills
* Determination to drive results
* Team player committed to the team and individual goals and willing to go the extra mile
* Superb customer service and organisational skills
* Genuine interest in furniture and eager to learn about the product
* Physically fit able to assist in lifting furniture when required
* Creative, Highly motivated & reliable
* An eye for colour and design
* An interest in and knowledge of social media
* Previous keyholder experience would be an advantage