Details:
- Salary: £24,000 - 24,001 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: WA8 6AH WA8 6AH Widnes
- Date: 1 day ago
Description:
Role: Resourcing and Customer Service Assistant
Salary: £24,000
Location: Widnes
The Role
Do you have demonstrable experience within a fast-paced customer service environment? Do you have excellent interpersonal and organisational skills?
Connect2Halton are looking for a proactive and detail-oriented Resourcing and Customer Service Assistant with excellent communication skills and a passion for supporting recruitment processes in a dynamic setting.
The successful candidate will increase and develop the Connect2Halton agency-managed service candidate database and support the delivery of excellent service to the team’s hiring managers and candidates. They will manage the candidate flow between the external agency supply chain and hiring managers.
Connect2Halton is the in-house managed service recruitment provider to Halton Borough Council. This is a fantastic opportunity to be part of the implementation of a new joint venture. Our objectives are to build a strong relationship with Halton Borough Council, which will in turn enable us to provide integral recruitment services for temporary, contract, fixed term and permanent staff within multiple disciplines.
In return we will offer you:
25 days holiday, plus bank holidays
Never work a birthday again! You receive an extra day off for it to enjoy however you wish!
Generous discount scheme, including gym and retail
Life assurance cover
Health cash plan initiative
A culture of progression and development
Plus many more perks
Key Duties:
Place adverts and proactively source candidates using available media such as job boards, social media, internal databases, local and sector-specific job fairs and referrals.
Match and select suitable candidates from applications received, screening candidates over the telephone and face-to-face.
Input all relevant information relating to vacancies, candidate submissions and workers onto the Connect2Halton systems.
Provide initial compliance support through the use of the Connect2Halton ‘screening’ portal and work with the Commercial Services Group Compliance team to ensure all candidates are fully compliant to work with appropriate safeguarding checks complete.
Book and conduct candidate registrations both on and off site, building relationships with candidates at all levels.
Provide excellence in customer service and administrative support to Talent Partners including the flow of candidates between the external supply chain and hiring managers.
What we need from you
Proven experience working in a similar role, ideally in a fast-paced temporary recruitment, customer service or sales environment
Excellent IT literacy, particularly Microsoft Powerpoint and Excel
Excellent time-management and organisational skills
Excellent communication skills, both verbal and written
Solution focused with a 'can-do' team focused attitude
About Connect2Halton
Connect2Halton is the in-house managed service recruitment provider to Halton Borough Council. CSG’s newest joint venture of 7! Our objectives are not only to build a strong relationship with Halton Borough Council, but also provide integral recruitment services for temporary, contract, fixed term and permanent staff within multiple disciplines.
About Commercial Services Group
Commercial Services Group (CSG) is one of the largest providers of public sector and education procurement services globally, with revenues of c£500M, 1800 staff and six trading divisions: Global Education Supplies, Procurement, Energy & Carbon, Community Services, Professional Services and People Services. Wholly owned by Kent County Council, CSG supports over 15,000 customers in 86 countries and collaborates with a supply chain of c1,000 suppliers