Details:
- Salary: £40,000 - 45,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Manchester
- Date: 3 days ago
Description:
Resident Service Manager
£40,000-£45,000
Manchester
This is a chance to become a building manager for a premium residential building in Manchester, into a flagship Build-to-Rent offering. The asset features high-end amenities including a rooftop pool and spa, coworking space, resident lounge, gym, and F&B offering. This is a start-up phase hire for an experienced Building Manager who will lead operations from inception, shape the operational model, and build an on-site team to deliver exceptional resident experience. The permanent role offers a salary of £40,000-£45,000 and the opportunity to establish standards for service, presentation, and professionalism across the entire building.
Lead a dedicated on-site team including 24/7 concierge, maintenance technician, and cleaning staff from the ground up
Own the complete resident journey from move-in through to departure, whilst driving occupancy, retention, and rental performance
Manage premium amenities and oversee compliance, safety, and financial performance of a high-value residential asset Preferred Requirements
Minimum two years of experience managing a premium Build-to-Rent or residential building
Proven track record in hiring, training, and managing on-site teams including concierge, maintenance, and cleaning staff
Strong understanding of health and safety regulations, building compliance, and fire safety protocols
Technical literacy with building management systems, resident apps, and digital communication platforms
Demonstrated ability to balance operational excellence with commercial performance, including understanding of local market conditions and resident retention strategies Preferred Qualifications
IOSH or NEBOSH qualification in health and safety
TPI Build-to-Rent qualification or equivalent professional accreditation in residential property management
Relevant degree or professional qualification in facilities management, property management, or a related discipline Disclaimer
Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role