Details:
- Salary: £14.50 - 16.30 - Hour
- Location: Devon
- Date: 2 weeks ago
Description:
Repairs Scheduler
Temporary Opportunity via BRC
Job Title: Repairs Scheduler
Location: Devon
Sector: Local Authority
Type: Temporary Contract 6 Months +
Rate: £16.32 per hour (PAYE including holiday)
Hours: 37 per week Monday – Friday
BRC are working with a Local Authority in Devon who are looking to recruit a temporary Repairs Scheduler to support their property services teams, working closely with customers reporting and logging repairs as raised by tenants
Job Information:
As part of the Property delivery team you will be working in a fast-paced role, responsible for planning and scheduling repairs and logging all works raised by tenants and closing once completed
Provide a high quality customer service, working with customers and stakeholders to manage repair requests and work closely with the Property Delivery Managers
Utilising your problem solving skills, you will be managing the responsive repairs cases and operative’s diaries, ensuring their works are scheduled to be actioned
Allocate appropriate appointment slots to ensure all work is completed within target
Monitor the progress of appointments and liaise with operatives to ensure appointments slots are kept
Liaise with colleagues in other departments and utilise decision making skills to ensure customers are receiving the best service possible
Communicate with the Property Delivery Manager about matters of work quality, compliance, timeliness or any issues concerning the operative
Act as a point of contact for colleagues and team members, giving guidance and signposting appropriately
Update computerised systems and ensuring all works and information is logged correctly
Job Information:
Strong administration, organisation and decision making skills
Knowledge of using computer systems including Outlook and DRS systems
Customer service experience For more information on this role call Branwen Johns on (phone number removed) or apply with an up-to-date CV