Details:
- Salary: £24,000 - 26,000 - Annum
- Job Type: Temporary
- Job Status: Full-Time
- Salary Per: Annum
- Location: Liverpool Merseyside
- Date: 5 days ago
Description:
Resourcing Group are delighted to be recruiting for a Repairs Planner/ Work Scheduler for a national sub contractor again to support them with their public sector contract based in Liverpool.
Day to Day Duties
Log calls / jobs on the Control Hub database utilising service software (IFS). Calls / jobs may be received by telephone, email or in person
Allocating works orders to directly employed maintenance team and / or supply chain
Tracking job progress against pre-determined KPI's including maximum allowable response and rectification times and implementing escalation procedures
Report back to clients and contract staff on job progress and completion - produce reports
Uploading and amending asset information as held in the Control Hub database
Operating paper based systems as necessary to compliment the operating software including back-up systems
General administration duties as and when required
Any other duties required to ensure an effective and efficient helpdesk service is delivered in accordance with management systems and Quality Control procedures
Essential Criteria
1. Demonstrate a minimum of 1 years previous relevant experience in a similar service role
2. Previous experience in a busy office environment
3. Competent IT skills to include Microsoft Outlook and Excel
Desirable Criteria
1. Experience in service systems software
2. Full UK driver's license & access to own vehicle
3. Experience in scheduling/coordinating engineer's workloads
4. Previous experience in facilities management industry
Resourcing Group is acting as an Employment Business in relation to this vacancy