Details:
- Salary: £40,000 - 50,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Cambridge Cambridgeshire
- Date: 5 hours ago
Description:
Repairs Manager
Repairs, Service Management & Engineering Operations
Location: Cambridge
Salary: £40,000–£50,000 per annum
Marmon Lift Recruitment is seeking an experienced Lift Repair Manager to join a growing lift business in Cambridge. This is an excellent opportunity for an established lift industry professional with strong technical, commercial and leadership skills to take ownership of repair operations, manage engineering teams and drive business performance.
You will oversee day-to-day repair operations, ensuring work is delivered efficiently, profitably, and to a high standard. The role combines technical knowledge, commercial responsibility and people management, with a focus on developing customer relationships and maximising repair opportunities.
Key Responsibilities
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Identify new repair opportunities and generate additional business from existing and prospective clients.
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Prepare, price, negotiate and follow up repair quotations to secure orders.
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Drive sales performance, manage the sales pipeline and maintain accurate CRM records.
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Manage repair engineers, including workloads, performance, probation reviews and staff development.
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Oversee absence management, disciplinary matters and grievance procedures.
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Monitor repair costs, profit margins, parts availability and lead times.
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Manage procurement, purchase orders and supplier relationships, including pricing negotiations.
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Oversee van and warehouse stock, engineering tools and equipment.
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Manage parts deliveries, returns, warranty claims and supplier queries.
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Maintain strong customer relationships and ensure repair work meets required quality and Health & Safety standards.
The Ideal Candidate
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Proven experience within the lift or elevator industry.
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Strong technical understanding of lift repairs, fault diagnosis and rectification.
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Previous experience managing engineers or technical teams.
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Commercial awareness, with experience in quotations, costing and profit margins.
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Strong organisational, planning and workload management skills.
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Experience with procurement, purchasing, stock control and parts management.
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Confident communication, negotiation and customer relationship skills.
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Proactive, commercially minded and able to work independently.
What's on Offer?
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Ownership of a key operational function.
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A varied role combining technical, commercial and people management.
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The opportunity to make a real impact within an established lift business.
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Long-term career prospects within the lift industry.
Apply for the Lift Repair Manager Position
For a confidential conversation, contact Kirsty Reeves on (phone number removed) (Option 4, Monday–Friday) or email your CV to kirsty @marmon liftrecruitment. com
Marmon Lift Recruitment is passionate about understanding what truly matters in your next move, ensuring we represent your best interests throughout the recruitment process