Repairs and Voids Surveyor

Description:

As a Repairs and Voids Surveyor based in London, you'll play a key role in ensuring properties are well-maintained and ready for occupancy. You'll be responsible for overseeing repair works and managing void properties, making sure everything runs smoothly and efficiently.

Client Details

Our client is a community-focused housing organisation responsible for managing a diverse residential portfolio of approximately 1,700 homes and 500 leasehold properties across South London. Their stock includes purpose-built flats, tower blocks, and Victorian properties, providing a varied and technically rewarding environment for housing professionals.

Following a recent restructure within Property Services and continued investment in front-line housing services, they are seeking an experienced Repairs Surveyor to join their growing team. This is an excellent opportunity for a Building Surveyor, Repairs Surveyor, Technical Surveyor, Voids Surveyor, or Property Maintenance professional to play a key role in delivering responsive repairs, void property turnaround, damp and mould inspections, contractor management, and customer-focused housing services.

Description

Lead the delivery of void property inspections and responsive repairs surveying activities across a residential housing portfolio.
Carry out pre-void inspections within agreed service level timescales and assess properties against lettable standards.
Categorise void properties and develop appropriate scopes of work based on complexity, condition, and turnaround targets.
Raise works orders using housing management systems, ensuring repairs are instructed accurately and within required timescales.
Undertake pre-inspections, work-in-progress inspections, post-inspections, and snagging inspections to verify quality and compliance.
Accurately diagnose building defects, repair failures, component deterioration, and maintenance requirements.
Diagnose condensation, ventilation failures, water ingress, insulation deficiencies, and other property-related damp and mould issues.
Ensure compliance with Awaab's Law timeframes, statutory obligations, and internal service standards.
Record inspection findings with full photographic evidence and detailed technical reports.
Manage repair cases through to completion, ensuring all records, updates, and documentation are accurately maintained.
Undertake condition surveys and technical inspections as required to support responsive maintenance and asset management activities.
Identify HHSRS hazards and escalate significant health and safety concerns where necessary.
Monitor repair expenditure and ensure value for money through accurate diagnosis, specification writing, and contractor management.
Liaise with residents, contractors, consultants, and internal stakeholders regarding repair requirements, programmes, and timescales.
Ensure homes meet the Decent Homes Standard and Homes (Fitness for Human Habitation) requirements.
Support the identification and referral of major works, component replacements, and capital investment opportunities.
Provide technical advice to operational teams on repairs, maintenance, damp and mould, and property condition matters.
Attend contractor performance meetings and contribute to service improvement initiatives.
Maintain accurate inspection records across relevant housing management and compliance systems.
Promote excellent resident satisfaction through proactive communication, professional conduct, and effective case management.
Ensure all activities are delivered in accordance with legislative requirements, regulatory standards, health and safety obligations, and organisational procedures.Profile

Educated to HNC, HND, Level 5 qualification, or above in Building Surveying, Construction, Property Maintenance, or a related discipline.
Equivalent experience will be considered where supported by a strong track record in housing repairs and surveying.
Proven experience delivering repairs surveying, property inspections, and void management within residential or social housing environments.
Experience carrying out pre-inspections, post-inspections, snagging inspections, and contractor quality assurance activities.
Strong knowledge of responsive repairs, void property management, and building maintenance practices.
Experience diagnosing building defects, damp and mould issues, condensation, water ingress, and repair failures.
Understanding of Awaab's Law and its implications for social housing providers.
Knowledge of HHSRS, Decent Homes Standard, Homes (Fitness for Human Habitation) Act, Landlord and Tenant Act 1985, and associated housing legislation.
Experience managing contractors and monitoring performance against KPIs, quality standards, and service delivery requirements.
Experience producing schedules of work, specifications, inspection reports, and technical documentation.
Working knowledge of repairs and housing management systems, including NEC or equivalent platforms.
Strong customer service, communication, and stakeholder management skills.
Excellent report-writing and diagnostic surveying capability.
Good understanding of health and safety legislation, building regulations, and compliance requirements.Job Offer

£45k-£50k
Opportunity to join a growing Property Services team following a significant organisational restructure.
Key role responsible for repairs surveying, void management, and damp and mould inspections.
Diverse housing portfolio including Victorian housing, purpose-built flats, and tower blocks.
Opportunity to directly improve housing quality, resident satisfaction, and regulatory compliance.
Predominantly site-based role with properties located within a compact South London patch.
Hybrid working arrangement with one day per week working from home.
Stable and secure housing sector employer with a strong commitment to investment in homes and services