Details:
- Job Type: Permanent
- Job Status: Full-Time
- Location: Devon
- Date: 3 weeks ago
Description:
About the team
We are looking for self-motivated individuals who are looking to work in a friendly, supportive, team orientated and customer driven environment.
We are a home insurance group who pride ourselves in delivering great results through a combination of hard work, collaboration and dedication. Working for Brightside is all about making a difference. A difference for our customers and for our business. It’s about putting our customers at the heart of what we do - doing the right things and doing them well. We have created an environment which empowers individuals and rewards hard work.
About the role
Dealing with customer renewals with accuracy and efficiency
General admin duties
Making and taking inbound and outbound calls to insurers
Processing data
Happy to work in a fast paced environment and meet tight deadlines
The role will mainly be phone based with a small part being admin based
Work as part of a team with team targets to achieve
About you
You will:
Be a strong communicator
Have great attention to detail
Accuracy in your work
Able to work to tight deadlines
Have a positive approach to problem solving
Strong verbal communication skills with the ability to adapt your style when needed.
It is important that you are self-motivated, and driven to meet and exceed your KPIs.
Working Hours
The full-time working hours are 37.5 hours per week. We’ll need you to be available Monday to Friday 9am- 6pm (shift pattern is 9am-5pm OR 10am-6pm). Typically, if you are opting for full time hours you’ll work a 7.5 hour shift with an unpaid lunch break and then one in three Saturdays between 9am-1pm (when you work a Saturday you’ll get the time off in lieu). .
What’s in it for you?
You can expect to receive full training and the support until you’re fully competent in the role. Your training will be remote based and some on the job – at every stage of the training we’ll make sure you’re happy and confident with what you’ve learnt.
We believe in the value of developing our people and we can offer you genuine career opportunities. Following your initial induction and training we will provide valuable in-role development, you’ll also have opportunity to attain accredited industry qualifications.?