Details:
- Salary: £13.70 - Hour
- Location: Wimborne
- Date: 3 weeks ago
Description:
Our client is a forward thinking and progressive business with 100% of their workforce working from home. They are looking for a customer focused individual, who is able to work in a fast paced and reactive environment, where they are speaking to a range of customers and contractors on the phone in order to schedule and coordinate services and visits.
In this role you will be –
Managing a high volume of inbound and outbound calls, in-order to schedule appointments, coordinate visits and react to emergencies wherever necessary
Use the companies’ inhouse system to log and update status of all calls to ensure smooth running of operations
Experience and skill sets required-
Experience working in a fast paced and busy role, where making and receiving phone calls was a key part of your day.
Happy to work from home and must have an appropriate set up from home with no distractions as the role does involve being on the phone to customers/clients for a large part of your day.
Must be able to stay calm and unphased whilst working efficiently in a reactive role where you are juggling multiple tasks
Strong computer skills with an ability to pick up new systems and tasks quickly