Details:
- Salary: £27,000 - 29,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Birmingham West Midlands (County)
- Date: 1 week ago
Description:
Platinum Travel Recruitment are now seeking an experienced and driven Cruise Consultant to join a fabulous travel company that offer a range of luxury cruises globally.
This is an exciting role for a retail travel agent professional or a cruise sales consultant from a tour operator background seeking a rewarding career.
Each day will not be the same, Cruise Consultant duties include:
* Providing expert sales and service support for cruise products to both travel agents and direct customers.
* Handling new cruise reservations whilst offering a cutting edge customer service
* Provide general and detailed advice on a wide range of cruise lines, itineraries, ships, cabin categories, and onboard experiences.
* Demonstrate strong worldwide and European cruise destination knowledge.
* Meet or exceed individual sales, revenue, and commission targets.
* Promote monthly offers, incentives, and campaigns to customers.
* Handling special requests and cruise add-ons.
* Adding travel extras to enhance experience.
* Maintain up-to-date knowledge of cruise products and destinations.
Cruise Consultant – Essential Requirements:
* Experience in selling cruises from a tour operator or travel agency based in the UK is essential.
* Excellent communication skills (verbal and written).
* Strong customer service focus with a professional and confident manner.
* GDS such as Amadeus or Galileo is ideal.
Cruise Consultant – Benefits
* Lucrative salary and commission
* Ship visits to increase knowledge
* Hybrid working in the Birmingham, Walsall, Peterborough or London areas. Remote roles also available
* Sociable working hours
* Sick pay
* Career development
* Supportive team
* Pension
* Varied job role
* Plus, many more benefits