Release & Incident Manager

Description:

RELEASE AND INCIDENT MANAGER - INSIDE IR35 - LEEDS

I'm hiring a Release Manager & Incident Manager for a financial service client.

You'll be creating and distributing release guidelines, monitoring release progress post-deployment and improving configuration management methodologies, amongst others.

On the incident management side you'll be, liaising with customer teams for incident resolutions, leading triage calls with technical and product specialists and evaluating post-remediation incidents to improve processes.

Requirements:

Extensive expereince in IT delivery, including release management.
Project management experience is preferred.
ITIL and Project Management qualifications.
Excellent problem-solving, collaboration, and communication skills.
A track record of driving delivery to completion.

Skills and Abilities:

Have strong leadership skills with the ability to multitask.
Proficiency in release management tools and methodologies.
Excellent understanding of ITSM and ITIL processes.
Have excellent analytical skills and a good attention to detail.

Rate: £450-£500

Determination: INSIDE IR35

Location: Leeds (3 days on-site)

Contract length: 3 months initial with a likely 6 month extension to follow

RELEASE AND INCIDENT MANAGER - INSIDE IR35 - LEEDS

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Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC(phone number removed) England and Wales