Regional Support Manager


Details:
Description:

Package Description: At Avery Healthcare, everything we do starts with supporting the incredible people who care for our residents. We know how hard our teams work, and we’re here to champion you, celebrate you, and stand beside you every step of the way.

When you join us, you’ll make a meaningful difference in residents’ lives every single day. Your compassion, expertise, and dedication shape their experience — and we’re committed to helping you grow in a nurturing, collaborative environment. With continuous learning opportunities and a culture built on respect, kindness, and shared purpose, you’ll feel valued from the moment you arrive.

We’re now seeking an experienced and motivated Regional Support Manager to join our award‑winning team, supporting our homes across the Cambridgeshire & Norfolk region . If you’re passionate about delivering exceptional care and ready to take the next step in your leadership journey, we’d love to hear from you.

ABOUT THE ROLE

As a Regional Support Manager, you’ll play a key role in supporting the Regional Director to oversee a group of care homes, ensuring they achieve performance targets and operate with excellence.

Your responsibilities will include:

Providing focus and support in key homes to maintain compliance, uphold standards, and deliver outstanding service

Standing in for General Managers during periods of absence, ensuring continuity, stability, and strong leadership within the home

Identifying challenges and recommending effective solutions in partnership with the Regional Director

Interpreting quality and performance data and advising on actions to drive continuous improvement

ABOUT YOU

You’ll embody our values — caring, supportive, honest, respectful, and accountable  in everything you do.

Our ideal candidate will:

Have proven experience in Care Home management roles

Ideally have a clinical background or strong clinical knowledge

Be experienced in supporting homes at a regional level

Demonstrate strong staff supervision and development skills

Hold NVQ Level 5 (or equivalent) in Care for Care Homes

ABOUT AVERY

Avery isn’t just one of the UK’s leading providers of luxury elderly care — it’s a place where people genuinely love to work. We believe later life should be rich with purpose, joy, and connection, and we’re committed to creating meaningful experiences for both residents and team members.

With over 100 homes and a vision of “creating meaningful lives together,” we’re proud to foster an environment where colleagues feel empowered, supported, and inspired every day. Join us and discover why Avery is the preferred choice for residents, families, and professionals across the country.

ADDITIONAL INFORMATION

This role requires:

A DBS Disclosure check (funded by Avery Healthcare)

Proof of eligibility to work in the UK

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