Details:
- Salary: £50,000 - 57,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Avonmouth Bristol South West
- Date: 2 days ago
Description:
Regional Service Manager – South West Bristol £55,000 – £57,000 Bonus Company Vehicle
Are you an experienced Service Manager looking for your next leadership challenge? Do you thrive on delivering outstanding customer service, driving operational performance, and developing high-performing teams?
We're partnering with a market-leading specialist vehicle manufacturer to recruit a Regional Service Manager for their South West operation. Based in Bristol, this is a fantastic opportunity to take ownership of a busy Service Centre, leading all aspects of aftersales and service delivery while ensuring exceptional customer satisfaction and commercial success.
What You'll Be DoingAs Regional Service Manager, you'll lead the day-to-day service and aftersales operation, ensuring the highest levels of efficiency, technical quality, and customer experience.
Key responsibilities include:
Leading and developing a team of technicians and service professionals
Driving service centre productivity, utilisation, and profitability
Delivering exceptional customer service and maintaining strong client relationships
Managing service centre budgets, overheads, and performance targets
Supporting workshop planning and job prioritisation
Providing technical support on complex repairs and maintenance activities
Overseeing parts stock management across the depot and field engineers
Driving improvements in First-Time Fix rates and overall service performance
Identifying training and development needs within the team
Conducting performance reviews, workforce planning, and holiday approvals
Managing service contracts and ensuring excellent aftersales delivery
About YouWe're keen to speak with candidates who have:
Proven experience in a Service Manager, Aftersales Manager, or Service Operations leadership role
Strong customer-facing and stakeholder management skills
A background within special purpose vehicles, plant equipment, HGV, manual handling, or a related engineering sector
Excellent leadership, coaching, and communication abilities
Commercial awareness with experience managing budgets and service performance
SAP experience (desirable)
A full UK driving licence
Why Apply?This is an excellent opportunity to join a well-established and growing organisation where you'll have genuine influence over service delivery, team performance, and customer satisfaction across the South West region. You'll be joining a business that values its people, invests in development, and offers long-term career progression.
Interested? Apply today or contact me directly for a confidential conversation.
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