Regional Operations Manager

Description:

Regional Operations Manager

Environmental Field Services company - Worcester

Full time, permanent

Salary: £45,000 plus company vehicle.

We are a specialist environmental field services business. We install, maintain and certify the monitors and data loggers that tell water companies what is actually happening inside their networks, from live foul and storm sewers to rivers, reservoirs and culverts. That data is what allows our clients to understand their assets, build resilience and cut pollution.

The scale of it: more than 4,000 monitors maintained every month, over 100 vans on the road across the UK, and more than 240 people. We are accredited by CHAS, SMAS, Achilles and FORS, and certified to ISO 9001, 45001 and 14001. In plain terms, we do this properly and we do it safely.

Due to expansion, we are looking for a Regional Operations Manager to take charge of our day-to-day operations across the region. .

You'll manage and develop our Supervisors and Field Site Staff, drive performance against KPIs, and set the standard for Health & Safety across every site you're responsible for. You'll also be a key point of contact for our clients, so you'll need to be as comfortable in a client meeting as you are on site.

What you'll be doing

Managing, supporting and developing Supervisors and Field Site Staff across the region

Monitoring team performance, productivity and quality of work, and acting where standards slip

Tracking KPIs and targets, and reporting on regional performance to the Operations Director

Coaching Supervisors to build their confidence, management skills and team results

Carrying out regular site and team visits to check working practices and standards

Leading on Health & Safety: enforcing policies, RAMS and safe systems of work, running H&S checks and challenging unsafe practice

Making sure incidents and near misses are reported, investigated and followed up properly

Identifying training and competency gaps and making sure they're closed

Handling performance, attendance and conduct issues, including disciplinary matters alongside HR

Resolving operational problems and customer issues, and supporting Supervisors with the complex ones

Monitoring staffing levels and making sure teams are properly resourced

Attending client and management meetings to discuss performance, ongoing work and future requirements

Finding practical ways to improve productivity and efficiency, and sharing good practice across teams

What we're looking for

Proven experience managing people in a field-based environment — utilities, environmental services or similar

Experience managing Supervisors or Team Leaders is an advantage

Strong Health & Safety knowledge, and the credibility to lead by example

Confidence dealing with performance, conduct and disciplinary issues

A good grasp of KPIs and targets, and what to do when the numbers aren't where they should be

Organised enough to juggle several teams and issues at once

A practical, hands-on approach to problem solving

Someone who can motivate teams and get the best out of people

Professional and confident representing the company to clients

A full UK driving licence (essential)

To apply please send your CV to Gary Simpson.

Closing date: 18th September 2026