Details:
- Salary: £36,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Norwich Norfolk
- Date: 2 days ago
Description:
Job Title: Regional Operations Manager – Multi-site retail cleaning
Salary: £36,000, company car, laptop, and smartphone
Locations: Covering Birmingham, Norwich, Leicester areas
Our client is a leading multi service provider in the UK Facilities Sector who are achieving outstanding growth. As a result, they are now looking to recruit a new position of Regional Cleaning Manager. The role will cover several convenience stores in and around the above areas
Key Responsibilities:
* Lead, motivate, and develop a team of Area Managers and Area Supervisors to achieve high performance.
* Build and maintain strong client relationships, ensuring excellent customer service and satisfaction.
* Oversee recruitment, performance management, and compliance with HR policies and procedures.
* Monitor operational standards, productivity, and contract compliance to drive continuous improvement.
* Ensure Health & Safety compliance, including risk assessments and operational documentation.
* Manage budgets and control labour, materials, equipment, and consumable costs to maximise profitability.
* Review contracts and KPIs regularly to improve efficiency, productivity, and financial performance.
* Lead by example, fostering a positive, accountable, and high-performing culture.
Ideal candidates will live in and around London, Kent or East Sussex
Candidate Background & Experience:
* Proven experience managing large, multi-site cleaning operations.
* Strong customer focus with excellent communication and relationship-building skills.
* Background in retail, hospitality, leisure, or other fast-paced environments.
* IT literate, with proficiency in Excel, Word, and email.
* Highly organised, able to manage multiple priorities effectively.
* Positive, proactive, and results-driven with a strong work ethic
Interested candidates should forward their CV in strictest confidence to Paul Davidson @ PDA Search & Selection Limited