Details:
- Salary: £30,000 - 40,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Birmingham West Midlands (County)
- Date: 5 days ago
Description:
Job Title: Regional Manager – Cleaning Services (Soft FM)
Location: Birmigham
Salary: £30,000 - £40,000 + Car/Allowance + Benefits
About the Role:
We are seeking an experienced and driven Regional Manager to oversee the delivery of cleaning services across multiple client sites within the West Midlands. Working for a leading Soft FM service provider, you will be responsible for ensuring high standards of service delivery, client satisfaction, and operational efficiency across your portfolio.
This is a key leadership role requiring strong people management, commercial awareness, and a passion for service excellence.
Key Responsibilities
* Lead, manage, and support a team of Supervisors, and Cleaning Operatives across multiple locations
* Ensure all cleaning services are delivered in line with contractual KPIs, SLAs, and quality standards
* Build and maintain strong client relationships, acting as the main point of contact for regional accounts
* Conduct regular site audits, inspections, and performance reviews
* Manage budgets, control costs, and identify opportunities for efficiency improvements
* Drive continuous improvement initiatives and implement best practices
* Oversee recruitment, training, and development of staff within the region
* Ensure compliance with Health & Safety legislation and company policies
* Handle escalations, complaints, and service issues promptly and professionally
About You
* Proven experience in a Regional or Area Manager role within cleaning or Soft FM services
* Strong leadership and people management skills across multi-site operations
* Commercially aware with experience managing budgets and P&L responsibility
* Excellent client relationship and stakeholder management skills
* Strong organisational and problem-solving abilities
* Knowledge of Health & Safety and compliance requirements
* Full UK driving licence (travel across the region required)
What We Offer
* Competitive salary and benefits package
* Company vehicle or car allowance
* Career development opportunities within a growing organisation
* Supportive and dynamic working environment
How to Apply:
If you are a motivated and experienced leader looking to take the next step in your career within Soft FM, we would love to hear from you. Apply today with your CV and a brief cover note outlining your suitability for the role