Regional Manager

Description:

Area Manager / Regional Manager

Location: North West / West London

Salary: £55,000 basic
Bonus: Performance-related bonus
Package: Company car or car allowance, pension, private healthcare

We're recruiting an experienced Area Manager / Regional Manager to lead a well-established multi-site retail portfolio across the North West / West London region.

This is a senior, hands-on leadership role, offering full accountability for people, performance, recruitment, development and commercial delivery across a sizeable regional portfolio. It's ideally suited to a strong multi-site operator who enjoys coaching teams, building capability at scale and driving consistent standards and results across multiple locations.

The Role

As Area Manager / Regional Manager, you will lead a portfolio of stores across North West / West London, remotely managing a team of store managers and operational leaders across multiple sites. You'll take ownership of recruitment, training, performance and development, while maintaining strong visibility and engagement across the region.

You'll work closely with senior leadership to deliver regional strategy, develop future leaders and ensure every location operates to a high standard commercially, operationally and from a customer experience perspective.

Key Responsibilities

People Leadership

Line manage and support store managers across multiple locations
Take ownership of recruitment, onboarding, training and development within your region
Deliver hands-on coaching, mentoring and performance management
Build robust development and succession plans
Create and sustain a high-performance, values-led culture

Commercial & Customer Performance

Drive sales, conversion and revenue growth across the area
Analyse KPIs and implement targeted improvement plans
Champion a customer-first approach aligned to brand standards
Act on customer insight and local market trends
Identify opportunities to improve performance across the region

Operational Excellence

Take full accountability for operational standards, compliance and governance
Oversee labour planning, rota effectiveness and cost control
Ensure strong financial and administrative discipline
Maintain consistency, pace and best practice across the region
Work closely with senior stakeholders to deliver regional priorities

What We're Looking For

Proven Area Manager, Regional Manager or multi-site leadership experience within retail, hospitality, leisure, storage or another service-led environment
Track record of remote leadership across multiple sites
Passionate, hands-on coach with strong people-development capability
Commercially astute and confident working with data and KPIs
Structured, resilient and people-focused leadership style
Comfortable using MS Office and performance reporting tools

If you're an Area Manager or Regional Manager based in or around North West / West London and you're looking to take ownership of a high-impact region, develop strong leadership teams and drive consistent commercial performance, we'd love to hear from you.

Reference: BBBH36532