Details:
- Salary: £26,000 - 28,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: WD17 Watford Hertfordshire
- Date: 1 week ago
Description:
Sugarman Children's Services Division have a fantastic opportunity for an experienced Referrals Consultant to join our professional and dedicated placements team operating within the Childrens Services Team. Referrals Consultants are the main point of contact for external local authority clients making referrals for vulnerable children and young people into the team. This role will be based in our Watford Office.
You will manage all information in relation to the referral process. Ideally you will have gained experience from a similar role within the education sector and have excellent relationship building and communication skills. Full Induction and training provided.
* Location: Watford, WD17
* Hours: 8am to 5pm
* Office Days: Monday to Friday
* Salary: £26,000 - £28,000 per year dependant on experience
* Benefits: Bonus structure, Company Pension, Up to date training and support, company phone & laptop
* Contract: Permanent
Key Responsibilities include:
* Coordinating all aspects of referrals for the group regarding enquiries, referral coordination and placements
* Promoting and nurturing positive relationships between internal and external stakeholders
* Working with the Head of Children's Services to manage all data arising from the admissions and referrals process: recording and tracking data, analysing data, identifying and reporting on trends, strategic opportunities, and risks
* Reviewing details supplied by the referrer and local authorities regarding the level of educational providing required
* Collating information regarding the young people's backgrounds and referral needs and following process
* Processing large amounts of information accurately and efficiently
* Reporting regularly on the progress of referrals and placements
* Recording accurate data in the Children's Services data management software system to monitor and track referrals as well as relationships across local authority accounts.
Essential:
* Minimum of 3 years experience in a similar or related role
* Experience in the care and/or education sector
* High level computer literacy with experience in the use and management of databases and reporting
* A clear understanding of the issues regarding placements into homes/schools/community venues and the relevance of those in a commercial and competitive environment
* Knowledge and appreciation of the challenges in managing vulnerable childrens and young people
* Understanding of the children's social care system
* The ability to plan, be discreet, confidential and professional in all aspects of work
* Excellent organisational and time management skills
* A self-starter with a flexible and pragmatic attitude with high levels of initiative in identifying and resolving issues
* Strong and effective communication skills at all levels with exceptional attention to detail and accuracy
* Flexible and wiling to work outside of normal hours if required occasionally
* Able to be confident, enthusiastic and positive in challenging situations
Desirable:
* Educated to degree level or equivalent
Sugarman Health and Wellbeing is an equal opportunities employer and welcomes applications regardless of sex, age, race, sexual orientation, gender reassignment, marriage and civil partnership, religion and belief, pregnancy and maternity or disability