Recovery and Arrears Administrator

Description:

Recovery and Arrears Administrator

£12.56 per hour

Hybrid working - 2 days office / 3 days home. Days are flexible.

Seaham or Bishop Auckland office.

3 months

Full Time - Monday to Friday.

My client has an opportunity within their In

come and Recovery team to assist and support the Income Team
ensuring the delivery of an effective and customer focused service to all stakeholders of the
Income Team. To gather and record accurate and reliable information in order to allow the Income and
Recovery team to provide a professional and accurate service.

The main areas of the role will be:
▪ To assist with preparation of accurate and timely information
▪ To update the housing management and other systems used in the service as and
when required ensuring the accuracy of information held
▪ To support the team in contacting tenants in the delivery of an effective income and
recovery service
▪ To make outbound and take inbound calls as required
▪ Ensure policies and procedures are followed
▪ To assist with the collation and reporting of performance information
▪ To promote and maintain excellent customer relationships, adopting a customer
focused approach at all times and to support the team in the development of the service

To discuss the role further please send your updated CV to:

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business