Details:
- Salary: £11.44 - Hour
- Job Type: Temporary
- Job Status: Full-Time
- Salary Per: Hour
- Location: Basingstoke Hampshire
- Date: 1 week ago
Description:
Brook Street Ltd is pleased to announce a temporary available position within the National Probation Service, based primarily in the Basingstoke office with occasional assignments at the Aldershot office. This role is a full-time, on-site temporary contract with a standard schedule of Monday-Friday, 8:30 AM - 5:00 PM, including a 1-hour lunch break. Additional shifts until 7:00 PM or 9:00 PM may be required on a rota basis.
Role Details:
Hourly Rate: £11.44 per hour
Location: Primarily Basingstoke's Probation Service (St Clement House, RG21 7SB), with potential assignments in Aldershot office (Imperial House, GU11 1DP). Travel expenses to Aldershot will be reimbursed.
Schedule: Standard hours are 8:30 AM - 5:00 PM. Occasional evening shifts until 7:00 PM or 9:00 PM on a rotational basis.
Duration: Until the end of August with the possibility of extension.Responsibilities:
Providing essential administrative support to ensure smooth operations at both the Basingstoke and Aldershot Probation offices.
Following set procedures and exercising independent judgement under general supervision.
Tasks include but are not limited to:
Answering calls on a busy reception from various agencies, including people on probation.
Scanning documents and updating offender records.
Signing in visitors.
Reporting maintenance jobs.
Adhering to building health and safety protocols.
Performing ad-hoc administrative tasks for Probation Practitioners and Managers.Requirements:
Technical Proficiency: Proficient in Microsoft Office suite, with the ability to adapt to various software and systems.
Effective Communication: Strong verbal and written communication skills for interacting with colleagues, visitors, and agency representatives.
Organisation and Time Management: Ability to multitask, prioritise tasks, and work efficiently to meet deadlines in a fast-paced environment.
Customer Service Experience: Previous experience in a customer-facing role is desirable, demonstrating your ability to engage with diverse stakeholders effectively.If you are a proactive individual with strong administrative skills and a commitment to supporting the National Probation Service, we encourage you to apply for this opportunity.
*The offered candidate is subject to a SC, enhanced DBS and 3 years activity check
Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group