Details:
- Salary: £11.50 - 12.64 - Hour
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Hour
- Location: Bilston Wolverhampton
- Date: 2 weeks ago
Description:
Receptionist – part time
Bilston
Temp to Perm.
Hours of Work: Monday 08.30am – 16.45pm, Tuesday 08.30am – 16.45pm, Wednesday 08.30am– 12.00 midday. (19 paid hours)
We are working in partnership with a well-established manufacturing company who are based in Bilston. We are looking for a well presented, competent receptionist to join our team and be the first point of contact for our clients, visitors, and callers. The ideal candidate should have excellent communication skills, a friendly demeanour, and the ability to handle various administrative tasks efficiently.
Purpose of the role:
The purpose of the receptionist role is to serve as the frontline representative of the organisation, providing exceptional customer service and administrative support. By greeting visitors warmly, answering calls promptly, and handling inquiries efficiently, the receptionist ensures that clients, visitors, and callers have a positive first impression and experience of the company. Additionally, the receptionist plays a vital role in maintaining the smooth operation of the office by assisting with various administrative tasks, scheduling appointments, and directing enquiries to the appropriate department or individual. Overall, the receptionist serves as the face and voice of the organisation, contributing to its professionalism and reputation.
Key Accountabilities & Responsibilities:
• Greet and welcome visitors with professionalism and enthusiasm.
• Answer, screen, and forward incoming calls promptly.
• Provide accurate information in person, via phone, or email.
• Maintain a clean and organised reception area.
• Assist with administrative tasks such as filing, scanning, and data entry.
• Schedule appointments and manage calendars as needed.
• Handle inquiries and resolve issues promptly and courteously.
• Keep records of visitor logs, calls, and messages.
• Assist other departments with administrative support when required.
• Sorting and distributing incoming mail and packages, as well as preparing outgoing mail for pickup or delivery.
• Coordinating office events, meetings, and appointments, including room bookings and catering arrangements.
• Visitor Management: Issuing visitor badges, logging visitor information, and ensuring security procedures are followed.
• Supply Management: Monitoring and replenishing office supplies, such as stationery, coffee, and snacks, and keeping inventory records.
• Fire Safety: Undertake Fire Marshal duties in the event of a fire, or drill.
• Data Entry: Inputting weekly timesheet data to assist with the weekly payroll process.
• Assisting with Special Projects: Providing support for special projects or initiatives as assigned by management, which may include research, data analysis, or event coordination.
Qualifications
GCSE or equivalent Maths & English A* - C - Desirable
Experience
Proven experience as a receptionist or in a similar role - Essential
Experience working within AX Wages software - Desirable.
Knowledge - Essential
Knowledge of basic office equipment such as printers, scanners, and fax machines - Essential
Familiarity with administrative procedures.
Skills
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
To apply for this excellent opportunity, email your CV NOW
Concept Resources are an equal opportunities employer