Receptionist / Centre Support Assistant

Description:

Porsche Retail Group (PRG) have an excellent opportunity for a Receptionist / Centre Support Assistant to work for one of the world’s most iconic brands and join Porsche Centre West London.

It is essential for this role that you have a full UK Driving Licence.  If you’re currently working as receptionist or host, ideally withing a franchised automotive dealership, and have a passion for customer care, we’d love to hear from you.

What does the role of Receptionist / Centre Support Assistant involve?
This position is critical to the customer journey, by ensuring all customer of the Porsche Centre, whether in person, by phone or by email, are provided with an outstanding customer experience. You will act as a brand ambassador, always representing Porsche Retail Group and the Porsche brand.

When you are not hosting customers or responding to incoming phone calls or enquiries, you will also be responsible for supporting the Centre management team and completing generalist administration duties.

So, what makes life at PRG unique?

An induction like no other. As part of your welcome, you will enjoy a day at the Porsche Experience Centre, Silverstone, where you drive a selection of Porsches on the track.
Porsche for a weekend. Once a year, for a special occasion, you will get a choice of a Porsche, at no additional cost to you.
Every staff member is treated as a brand advocate. You will be able to support events, such as the Porsche GB Carrera Cup.
That sounds exciting, but what else?

£13.40 per hour (circa £31,350) plus 10% Bonus opportunity
25 days holiday per year plus BH,  with extra days for long service
Option of a VW Group Vehicle at preferential leasing rates
Private Medical Insurance, with the option to add your loved ones
Dedicated mental health champions
Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products
Life Assurance
Income Protection Insurance
DC Pension Scheme
Employee Assistance Program - support and advice on issues impacting your wellbeing
And what’s it actually like to work at Porsche Centre West London?

A prime location on the A4 in Chiswick, close to public transport links. A five-minute walk from Chiswick High Road
Free onsite parking for bicycles
Free offsite parking
Free tea and coffee
And finally – who are we?

Headquartered in Reading alongside Porsche Cars GB Ltd, we are owned wholly by Porsche Germany. We operate five Porsche Centres, two satellite Service Centres and a Trade Parts Distribution Centre in and around London.
Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. 
You’ll find our culture of trust, integrity, and empowerment filters through every channel of our business.
Our people have passion, thriving on a friendly rivalry that inspires all of us to be better and a genuine desire to go further for our customers and each other.
So, what's next?

Excited? We'd love to hear from you
Apply now with a copy of your CV and if selected, a member of the team will contact you for an informal chat
You’ll then meet one of our Management Team so we can ensure the role is right for you
And don’t forget to visit our ‘socials’, just search ‘Porsche Retail Group’.
How to Apply
Please note that eRecruitSmart is advertising the role of Receptionist / Centre Support Assistant on behalf of Porsche Retail Group.  Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.   Please only apply if you consent to these terms.

You must reside in and have eligibility to work in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered