Receptionist

Description:

We are looking for a professional and competent Receptionist to work as a team with our front of house staff and other staff and visitors.

Key responsibilities:

Reception

· Work as a team with other front of house staff to ensure reception is covered at all times and a high quality service is provided to Charity staff and visitors

· Be the first point of contact for the Charity, dealing with enquires by phone, email and post and directing to the appropriate person

· Ensure that the reception, general office and kitchen areas are tidy and properly maintained

· Manage the meeting room booking system and set up meetings as required (AV equipment, lunches etc.)

General administration

· Be a first point of contact for the staff team and answering enquiries

· Handle deliveries and post

· Order supplies for the office

· Control and reconciliation of petty cash and credit card orders

· Ad hoc desk research as required

· Deal with the administration aspects of the organisation of events and seminars, especially when being held off site

· Book travel requirements

Skills, abilities, and attributes:

· Excellent interpersonal skills

· Effective communication skills

· Strong sense of customer service

· Dynamic self-starter who is able to prioritise and work under pressure

· Ability to multi task and good time management

· Organised with careful attention to detail

· Effective team-worker

· Common sense, ability to use own initiative and good at problem solving

Knowledge, experience, and qualifications:

· Computer literacy

· Experience using the Microsoft Office suite

· Experience of working in a busy environment

· Customer facing experience or reception experience

Benefits

* Up to 12% employer pension contributions

* Annual personal development budget

* Annual health and wellbeing personal allowance

* Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.

* Health and wellbeing programme that offers optional free yearly health check-ups.

* Support for healthy eating via fruit bowls and onsite lunch facilities.

* Agile working, flexible hours, and supportive IT kit.

* Shower facilities and bike lock area.

* Generous annual leave (27 days + bank holidays)

* Subsidies for glasses

* Employee Assistance Programme