Receptionist

Description:

1 months temporary work

Start asap

8-5pm

FM Industry

£15.39 p/h PAYE

* Support the delivery of the site services and resolve any issues that may arise. Site services such as; Post, Reception, Cleaning, Vending, Stationary, Office Services, Waste, Hard Services, in line with SLA's/KPIs.
* Act as the first point of contact for visitors to our clients London head office location providing a professional warm welcome to the venue and tracking foot fall.
* Support with the client technology - via dedicated tablet and dealing with/escalating issues to relevant contractor. Ensuring all equipment is maintained and used safely
* Correct branding language to be used - client brand training will be provided.
* Assist clients and visitors with badges by liaising with the landlord security team and direct/escort them to a meeting room and event space or their event host
* Logging of all contractors / visitors on the landlord system - ensuring all required information is included (RAMS / Permits etc)
* Manage the room bookings and event space and client requests in accordance with set guidelines to ensure first class customer service.
* Arrange refreshments and catering for meetings / events
* Monitoring stock levels of merchandise and refreshments and managing an inventory - advising marketing team with plenty of warning when stock is running low
* Setting up of event space - chairs, tables, light boxes, catering, refreshments etc.
* Build positive relationships and collaborate with Velonetic colleagues, and Velonetic visitors, suppliers, contractors and key stakeholders
* Carry out routine checks of meeting rooms, event spaces and customer areas to maintain standards and availability of services. Ensuring meeting rooms and event spaces are presentable for next guests.
* Support Site Supervisor with contractor management - Completion of H&S paperwork and escorting around site
* Full compliance in accordance with all Health & Safety and Environmental requirements. Completion of required monthly Health & Safety documents within time frame. (Monthly workplace Inspection, Monthly Hazard Reporting and Safety Observations)
* Daily monitoring of site work orders both on SI7 and Vantage systems to ensure account KPI's are met.
* Responsible for ensuring that all equipment is maintained and operated in a safe manner
* Ensure customer satisfaction is established and maintained by providing a 'quality' and pro-active service
* Maintain performance standards to ensure Customer expectations are exceeded
* Support all platforms; SI7, Smartsheet, Vantage, Elogbooks, Harbour
* Weekly Utilization to be performed
* Assist and prepare hospitality requests as/when required
* Support of elogbooks - working closely with site supervisor and technical team for reviews / updates
* Regularly communication with building landlord