Details:
- Salary: £25,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Oxford
- Date: 1 week ago
Description:
Receptionist (Front of House)
Oxford, OX2
Full-Time/Permanent
Monday to Friday 08:30-17:30
£25,000 Per Annum
About this Receptionist / Front of House role
This is a role supporting the centre manager as front of house, in the day to day running of an established business centre based in Oxford. Alongside delivering excellent customer service to centre users both front of house, on the telephone and via digital communications.
Key duties
General reception duties including administration and business support tasks, including capture of billings and invoicing
Conducting viewings to potential clients of the centre's facilities, ensuring correct questioning is used to help sales team with next steps
Ensuring the site is kept safe and compliant in line with policies and procedures, identifying issues and risks to the general manager
Delivering a high level of customer service to existing users, for example; answering queries
Managing centre standards to the highest level
Conduct pre-event inspections of meeting rooms and show offices
Oversee new customer move ins to ensure they run smoothly within customer expectations
Overseeing the resolution of maintenance issues and ensuring the centre's standards are maintained
Managing accident book and reporting of all incidents in line with legislation
Coordination of contractors when on site carrying out maintenance
Maintaining up to date knowledge of GDPR and ensure the business follows mandatory legislative requirements
The qualities required for this Receptionist / Front of House role
Excellent customer service skills & experience
Great organisational skills and the ability to work independently
A confident , professional and friendly telephone manner
A natural problem solver
Have a good working knowledge of Microsoft Office 365 (Word, Excel and Outlook)
Qualifications
Have a minimum of grade 'C' GCSE in English and Maths or relevant experience in similar role
Benefits
Continued training opportunities
33 days annual leave (including bank holidays)
Your Birthday off
Volunteering days
Discounted private medical insurance
Cycle to work scheme
Annual flu jabs
Enhanced Maternity, Adoption, Shared Parental and Paternity Pay
This Receptionist / Front of House position not only also offers the opportunity to work in a modern, professional environment, but also the opportunity to undertake the First Aid at Work Certificate and Fire Marshal training, Cyber Security training and to progress to other roles within the organisation.
Immediate start available for the right candidate therefore, for more information and to apply for this role, please submit your CV or get in touch with Jamie at the Pertemps Didcot Office