Receptionist

Description:

We are currently seeking a Receptionist and Administrator to join our Client's firm of Solicitors. As the first point of contact, both in person and over the phone, you will provide a friendly, efficient, and professional service. This role requires excellent communication skills and the ability to multitask effectively.
  
Monday to Friday – 20 hours per week (9am – 1pm)
  
Key Responsibilities:

Answer all incoming calls promptly and professionally, directing callers to the appropriate person or voicemail according to established procedures.
Take accurate and concise messages for calls that cannot be attended to immediately, ensuring all messages are promptly relayed.
Log all visitors, general enquiries, and new business walk-ins into the computerised system.
Greet and assist all visitors, notifying the respective staff members of their arrival promptly.
Provide secretarial support and assist with typing and document production for Fee Earners, including filing and photocopying.
Offer administrative support to all departments as needed.Manage bookings for boardrooms and meeting rooms, ensuring availability and organising schedules.Maintain and update daily appointments, collecting information from electronic diaries.Keep reception area tidy and presentable, ensuring a welcoming environment for clients. Knowledge and Experience:

Previous experience in a similar customer-facing role.
Familiarity with telephone systems and proficient use of phone system features.
Strong keyboard skills and proficiency in using Outlook, Word, Excel, and preferably Tikit.
Friendly demeanour with a clear and patient speaking voice.
Team player with a flexible outlook and the ability to adapt to changing needs.
Ability to maintain confidentiality and exercise discretion at all times.   If you are a highly organised and professional individual with excellent customer service skills, we invite you to apply for the Reception Administrator position