Details:
- Salary: £11.44 - Hour
- Location: Llandudno
- Date: 2 weeks ago
Description:
Are you an experienced receptionist looking for a temporary role in a busy environment based in Llanduno?
In the receptionist role you will be :
Making outbound telephone courtesy calls reminding customers of their appointments, and cancelling, rescheduling other appointments as well as receiving inbound telephone queries
Ensuring all customer contact is recorded accurately and correctly using bespoke CRM systems
Handling customers dissatisfaction with appropriate levels of empathy and professionalism, escalating when appropriate
Other additional duties to support priorities of the Customer Engagement Centre
To be considered for the receptionist role you must have:
Excellent telephone and customer service skills
High levels of empathy and a friendly nature
Good IT skills including: Word, Excel and Outlook
Strong attention to detail and accuracy
This is a temporary role working from the 7th - 10th May and is based in Llandundo. This role is offering an hourly rate of £11.44 per hour PLUS holiday pay and the working hours are 9am -17:00pm