Details:
- Salary: £12.71 - Hour
- Job Type: Contract
- Job Status: Full-Time
- Salary Per: Hour
- Location: Letchworth
- Date: 1 day ago
Description:
Receptionist
A Shared Workspace Receptionist serves as the primary point of contact for members, guests, and prospective clients. This role requires previous receptionist experience and strong customer‑service skills to maintain a polished, efficient, and welcoming environment.
Must be available to work between 8th and 22nd July.
Key Responsibilities
Front‑desk operations — greet members and visitors, manage check‑ins, handle enquiries, and maintain a professional reception area.
Member support — assist with workspace bookings, troubleshoot access issues, and provide day‑to‑day help to ensure a smooth member experience.
Call and email management — answer and route calls, respond to enquiries, and manage general inboxes.
Workspace coordination — oversee meeting room schedules, prepare spaces for bookings, and liaise with cleaning or facilities teams.
Tours and onboarding — support community managers by welcoming prospective clients and assisting with new‑member orientation.
Administrative support — handle mail, deliveries, filing, and basic office tasks.
Required Experience
Previous receptionist experience in a customer‑facing environment (shared workspace, hospitality, corporate office, or similar).
Strong communication, multitasking, and organisational skills.
Confident using booking systems, email platforms, and basic office software.
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