Quality Manager

Description:

Quality Manager

Andover | Full Time | Permanent
Monday to Friday, 8:30am - 5:00pm

We are recruiting on behalf of an established and growing organisation in Andover for an experienced Quality Manager. This is an excellent opportunity for a proactive and hands-on quality professional to take ownership of quality assurance, compliance, Health & Safety, and HR-related processes within a busy operational environment.

This is a key leadership role, working closely with senior management and cross-functional teams to ensure quality standards, compliance requirements, and company procedures are maintained and continuously improved.

The Role

As Quality & Compliance Systems Manager, you will be responsible for overseeing and developing the company's Quality Management System, managing audit and compliance activities, supporting Health & Safety requirements, and working alongside senior leadership to ensure robust and compliant HR processes are in place.

You will play an important role in driving continuous improvement, maintaining standards, and supporting a culture where quality and compliance are embedded throughout the business.

Key Responsibilities

Maintain, develop, and continually improve the ISO 9001:2015 Quality Management System
Plan and lead internal audit programmes, investigate non-conformities, and drive corrective and preventive actions
Ensure company compliance activities are followed and policies remain up to date
Support the business in identifying risks, improvement opportunities, and stakeholder expectations
Act as a key contact for customer complaints, supplier quality issues, and external certification bodies
Monitor quality performance and provide reports and recommendations to senior management
Oversee Health & Safety requirements across the business and in line with customer expectations
Work closely with senior leadership and external advisors to support compliant HR policies and procedures
Promote a positive quality culture and encourage continuous improvement across all areas of the organisation

About You

We are looking for someone with previous experience in a Quality Manager or Quality Engineer role who can combine strong technical knowledge with a practical, collaborative approach.

To be successful in this role, you should have:

Previous experience in quality management, quality engineering, or compliance-focused roles
Strong understanding of customer expectations, regulatory requirements, and quality standards
Experience maintaining and improving ISO 9001:2015 systems
Excellent communication and relationship-building skills, with the ability to influence and engage stakeholders at all levels
A process-driven and analytical mindset with strong problem-solving skills
Experience producing clear reports, procedures, and process documentation
A proactive, self-motivated, and highly organised approach
A full UK driving licence and willingness to travel occasionally

Desirable

Awareness of ISO 17025:2017
Internal Auditor or Lead Auditor training
Health & Safety experience

What's on Offer

Competitive salary
Excellent company benefits
Continual product & technical development This is a fantastic opportunity to join a business where quality, compliance, and continuous improvement are a core part of the operation. If you're looking for a role where you can make a genuine impact and work closely with leadership to shape standards and processes, we'd love to hear from you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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