Details:
- Salary: £60,000 - 70,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Darlington County Durham
- Date: 1 week ago
Description:
osition Description
Role Title:
Quality Manager
Role Purpose
The is a Management role with a responsibility to ensure that the organisation is managed and supported with the provision of effective quality guidance and support and that also takes responsibility for the effective maintenance and continuous improvement of the company’s business management system (BMS).
Key Areas of Responsibility
Lead and monitor the Company continual improvement processes and performance
Reporting on performance and support of the continual development of the Quality and Business Management System for Company operations
To ensure effective management of designated Quality management and document control personnel
To manage and supervise operational Quality support required for projects and worksites
To manage the relevant support to the Commercial tendering and bid process
To manage the Company accreditation processes for the Management System
To manage the control of documentation and to ensure accurate and timely document control services to the Company for governance and project activities
To liaise with relevant Authorities and external Stakeholders with regards to Quality matters
To continually promote and present the Quality culture and values at departmental, project and Client level
To manage the production and implementation of the Company internal and third party audit program
To bring to the attention of the Managing Director / Senior Management Team any deficiencies or urgent matters relating to compliance
Primary point of contact for Quality matters with all internal and external organisations
Key Tasks
Quality Management
To manage quality support, assistance and processes to the Company internal and external stakeholders
To manage quality content of the Management System and support of Company accreditations
To manage and co-ordinate Company NCR’s
To manage and co-ordinate Company MOC’s
To manage and lead the Company audit schedule and co-ordination of delivery
To manage and lead quality participation and deliverables for projects
To provide quality support and guidance for Commercial pre-qualification and tenders
To provide quality support and guidance for Supplier / Supply Chain selection and monitoring
Operational / Project Support
Provision of operational guidance relating to QA/QC requirements during tender, contractual, installation and construction phases
Management and co-ordination of requirements to the Commercial tendering / bid process, ensuring all QA/QC information is accurately reviewed and submitted
Management, co-ordination, implementation and maintenance of all project QA/QC documentation in accordance with the QA/QC Management Systems and Client specific requirements
Manage and lead the internal and supply chain audit processes
Manage and lead the external accreditation audit process in relation to ISO standards and Company accreditations, such as Achilles
Manage and lead the internal audit process, conducting specific audits as required
Production of clear and concise audit reports and overseeing that corrective actions are effectively allocated for close out
Attendance at project specific operational and Lessons Learnt meetings both internal and external to ensure QA/QC issues are suitably addressed
Manage and lead the process for identification, recording, investigation and follow-up ofQA/QC related issues
Development and participation with the improvement of systems and processes where QA/QC deficiencies have been identified
To aid the realisation of Company QA/QC performance targets and objectives
To advise on any statutory / mandatory quality related training requirements
Compliance / Monitoring & Control
Manage and co-ordination of corrective action processes with Third Parties as a result of Client complaints / NCR’s
Co-ordination of MOC process for internal and external instructed change
Manage and distribution of QA/QC performance data to the Senior Management Team
To monitor and advise / report on areas of non-compliance or non-adherence to legislation, standards or adherence to the Senior Management System
Manage the distribution of QA/QC performance statistics to relevant Stakeholders
Oversee in conjunction with Department / Location Managers that worksites and offices are in adherence with the QA/QCQ Management System and local / national QA/QC legislation and standards
To ensure that all QA/QC actions are suitably registered, monitored and closed out in timely manner
General
To support and coach other staff members fulfilling quality related functions
To conduct performance appraisals and set clear objectives with direct reports
To promote awareness and understanding of QA/QC matters throughout the organisation
Key Measurables
Ensure that the appropriate processes, procedures and standards required to establish, maintain and develop the Business Management Management Systems are in place
Current legislation and standards are applied to are known and reviewed to ensure organisational compliance
Production of accurate data for inclusion within relevant QA/QC performance reports
Successful completion of key tasks and objectives within appropriate timescales
Key Behaviours
Enthusiasm and passion for developing a first rate Business Management System
Good organisational and communication skills
Attention to detail
Ability to listen and engage in constructive dialogue
Decisive
Influencing
Leadership skills
Education and Qualifications Specific to Role
Essential Qualifications
Recognised Quality qualification
IRQA Certified Lead Auditor
Member of CQI
Demonstrable Experience Specific to Role
* Industry experience, particularly trenching and subsea cable installation
* Demonstrable managerial skills at a management level
* Experience and understanding of Business Management Systems, Legislation, Quality Standards, Risk Management, Auditing, Inspection,
* Knowledge of commercial processes and contractual documents
* Skilled with all Microsoft Office Packages
Reporting To:
Responsible For:
Key Interfaces:
TBD
Lead Document Controller
Lead Quality Engineer
Contracted QA/QC resources
Senior Management Team
Project Management Team
Site Operational Team
Base Operational Team
Commercial Team
Asset and Engineering Team
Procurement and Logistics Team