Quality Lead

Description:

Quality Lead
Location: Falmouth, Cornwall
Salary: £35,000 - £50,000 + Benefits

We're recruiting on behalf of a well-established and innovative manufacturing company that is continuing to invest in its people, products, and quality function. This is an excellent opportunity to join a business with a strong reputation for engineering excellence, where you'll play a key role in driving product quality, continuous improvement, and customer satisfaction.

Whether you're an ambitious Quality Engineer looking to step into a leadership position, or an experienced Quality Manager seeking a fresh challenge, we'd love to hear from you.

The Role

As Quality Lead, you'll be responsible for supporting and driving quality across the manufacturing operation. This is a hands-on role where you'll work closely with Production, Engineering, Supply Chain, and customers to resolve quality issues and improve processes.

Your responsibilities will include:

Leading day-to-day quality activities across the manufacturing facility.
Investigating and resolving customer, supplier, and internal quality issues.
Driving root cause analysis using structured problem-solving techniques (8D, 5 Why, Fishbone, etc.).
Managing non-conformances and implementing effective corrective and preventive actions (CAPA).
Supporting internal and external audits and maintaining compliance with quality management systems.
Working closely with suppliers to improve incoming quality performance.
Monitoring quality KPIs and identifying opportunities for continuous improvement.
Reviewing engineering drawings, specifications, and manufacturing documentation.
Supporting New Product Introduction (NPI) and manufacturing process improvements.
Promoting a quality-first culture throughout the business.
Providing guidance and support to production teams on quality best practice.We're looking for someone with:

Experience within a Quality Engineer, Senior Quality Engineer, or Quality Manager position.
A minimum of 2 years' Quality Engineering experience, or significant experience leading a quality function.
A background within manufacturing or engineering.
Strong knowledge of quality tools such as 8D, FMEA, PPAP, CAPA, SPC, MSA, and root cause analysis.
Experience working with ISO quality management systems (ISO 9001 experience is essential).
The ability to read and interpret engineering drawings and technical documentation.
A proactive, hands-on approach with excellent problem-solving skills.
Strong communication skills and the confidence to work with customers, suppliers, and internal stakeholders