Details:
- Salary: £30,000
- Category: Manufacturing and Production
- Location: North West Greater Manchester
- Date: 2 weeks ago
Description:
Job Title: Quality Controller (Contact Centre)Salary Range: £27,500 - £30,000 per annum (pro-rata for contract)
Contract Duration: 4-6 weeks
Key Responsibilities:
- Listen to recorded or live customer calls to assess agent performance and adherence to quality standards.
- Evaluate calls based on predetermined criteria such as accuracy, professionalism, adherence to scripts, and compliance with regulatory ...
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