Details:
- Salary: £15 - 16 - Hour
- Job Type: Temporary
- Job Status: Full-Time
- Salary Per: Hour
- Location: Nationwide
- Date: 2 weeks ago
Description:
Quality and Governance Administrator
As the Quality and Governance Administrator you will be working with the Head of Reporting and Quality & Governance Manager to support the delivery of a safe and effective service, ensuring there is good visibility of clinical incidents and complaints.
You will have an opportunity to develop an in depth understanding of good governance practices within a Teleradiology setting, including working within continuous improvement methodologies.
Location: Fully Remote working
Job Type: Temporary
Duration of booking: Expected to last till November 2024 with possible extension
Proposed start date: ASAP
Pay Rates: Up to £16 per hour Umbrella
Hours / Working Days: 37.5 hours per week / Monday to Friday, 9am – 5pm
Sector: Healthcare
Based: Office / Hospital
What you are responsible for:
* Providing general administrative support to the Head of Reporting and Quality & Governance manager.
* Recording, responding, supporting and appropriately escalating incoming requests for information to support the timely investigation of clinical incidents.
* Supporting letter and report writing within Quality & Governance.
* Providing support and assistance to incident investigators outside of Reporting but within Group by facilitating retrieval of relevant archive documents or system data.
* Providing note taking support for all Quality & Governance meetings; including requesting relevant documentation ahead of meetings, circulating an agenda and minute-taking.
* Support the Head of Reporting and Governance manager with incident investigations by interrogating patient record systems within Reporting to form accurate and informative incident timelines.
* Accurately summarise common themes within similar incidents, complaints and risks for review by the Head of Reporting, producing reports in a timely manner.
* In the context of meeting organisational KPI’s for the closure of incidents and complaints; keep track of open incidents/complaints, ensuring that the Governance Manager and Head of Reporting are aware if there is likely to be a breach.
* Provide cover as necessary for other areas of administration within Quality & Governance such as compliance and QSI
* Perform other relevant duties and tasks as assigned by management.
You have experience of:
* Working to deadlines
* Dealing with sensitive and confidential information
* Creating and formatting Excel spread sheets, Word documents and Visio Workflow diagrams.
* Clinical safeguarding practice.
* Coordinating action log compliance