Details:
- Salary: £11.44 - Hour
- Location: Walton-on-Thames Surrey
- Date: 1 week ago
Description:
Our international client based in Walton-on-Thames, Surrey requires an experienced Part-Time Receptionist/Administrator to join their team.
Responsibilities:
* Presenting a professional front-of-house corporate image to callers, visitors, and staff.
* Answer incoming telephone calls, greeting visitors, and customer support.
* Assist Facilities where appropriate, including managing mail and ordering stationery.
* First point of contact for staff reporting building/landlord issues to Helpdesk and maintaining records of such reports.
* Arranging travel: taxis and couriers, and supporting Facilities where necessary with hotel bookings and flight bookings.
* Ad hoc administration duties for Facilities Manager assisting with ad hoc projects.
* Taking hospitality bookings for internal and external meetings, and informing I.T. when AV equipment is required.
* Monitoring Facilities and reception mailboxes
* First point of contact for staff requesting service from our off-site records management service provider.
Daily duties will include, but are not limited to:
* Answer incoming calls in a professional, courteous, and helpful manner, redirecting them to the appropriate telephone numbers. Vetting calls so that the no-name policy does not result in a caller being unnecessarily turned away. Announce calls when transferring calls.
* Check messages from the nighttime voice- mailbox.
* Greeting visitors in a professional, courteous, and helpful manner.
* Ensure all guests and visitors sign in and receive guest badges.
* Notify employees of guest and visitor arrivals.
* Handle incoming deliveries to the front desk and distribute/ arrange courier shipment/same day/overnight.
* Sort post in the morning, and collate post throughout the day in readiness for collection.
* Assist the Facilities Manager in sourcing and ordering stationery, and sundry office supplies including water and catering.
* Book taxis for internal and external customers.
* Ordering collection and delivery of records from our off-site archive management service supplier, and managing the process generally
* Assisting with informing building maintenance of requests (e.g. air-con).
* Monitor and log requests through Facilities.
* Monitor and control car parking in conjunction with Security.
* Liaise with cleaning/security teams and report issues to Facilities Manager.
* Support Facilities with general administration duties and ad hoc projects as required.
* Perform clerical functions as required: word processing, mail, filing, organizing, and photocopying.
* Handle routine correspondence in the office.
Hours: 8.00a.m. to 1.00 p.m. Monday to Friday
Relationships:
Reporting to the Facilities Manager
With all employees
With all external visitors
Desirable Qualifications and Experience:
1. Previous reception experience
2. Good communication and PC skills
3. Good customer service skills
Uniform to be provided by Company
* Free lunch