Property Manager

Description:

Property Manager, Location: Hertfordshire Salary: £43,000 to £47,800, dependent on experience Contract: Permanent, Full Time

Braxfield Recruitment is delighted to be working exclusively with a leading housing provider to recruit a Property Manager to lead the operational delivery of housing management, repairs, compliance and asset management services across their housing schemes.

This is a fantastic opportunity for an experienced property management professional to lead front-line teams, drive high standards of compliance and service delivery, and make a genuine difference to residents' homes.

The Role

As Property Manager, you'll be responsible for the effective operational delivery of housing management services, reactive repairs, property compliance and asset management across the organisation's housing schemes, including both delegated and managed services. You'll lead teams delivering front-line housing services and statutory compliance, ensuring properties are safe, well-maintained and managed in line with regulatory requirements, with a strong focus on accurate CRM record-keeping and regular site visits and surveys.

Key Responsibilities

Lead and manage day-to-day housing management and property services operations across the portfolio

Manage staff performance, including appraisals, training plans, and probationary reviews

Ensure all direct reports have up-to-date job descriptions, contracts, and a strong working knowledge of policies, procedures and software

Ensure full compliance with statutory and regulatory requirements, including gas, electrical, fire, asbestos and water hygiene safety

Oversee compliance programmes, inspections, servicing schedules and cyclical works, ensuring records are accurate and audit-ready

Complete annual reviews of the 30-year stock investment strategy

Oversee reactive repairs delivery, monitoring contractor performance and improving first-time fix rates

Ensure effective tenancy management, including lettings, voids, sign-ups, terminations and inspections

Support tenancy sustainment and resident wellbeing through proactive engagement

Ensure all property, compliance and tenancy data is accurately recorded in the CRM system, supporting audits and reporting

Manage relationships with external contractors, monitoring performance against KPIs

Liaise with internal teams (income, finance, customer services) to ensure coordinated service delivery

Occasionally work outside normal hours and undertake UK-based travel, including overnight stays, as required

About You

Proven experience in property management, compliance monitoring and asset management

Knowledge of property law, safety regulations and compliance requirements

Excellent organisational and problem-solving skills

Exceptional communication and interpersonal skills

Resident-focused approach to service delivery

Ability to manage competing priorities in a fast-paced environment

Desirable

Relevant certifications in property compliance, housing management or safety regulations (e.g. NEBOSH, IOSH, CIH)

Experience working within a supported living environment or with vulnerable adults

Experience using a housing management system

Experience implementing new processes

CIH Certification

This is a fantastic opportunity to join an organisation that puts residents at the heart of everything it does, offering genuine scope to lead and shape high-quality housing services.

To apply, please submit your CV, or contact Braxfield Recruitment for a confidential conversation about the role.

Braxfield Recruitment is acting as a recruitment agency on behalf of our client for this vacancy