Details:
- Salary: £18.09 - 19.09 - Hour
- Location: Redbridge London
- Date: 2 weeks ago
Description:
Property Licensing Support Officer
Based in Redbridge
Monday-Friday
36hours per week
09:00am - 17:00pm
£18.09per hour
Work as part of a team to deliver the day to day licensing support functions in an effective, efficient and customer friendly manner Provide a first point of contact for tenants and landlords when they need specialist advice and information about property licensing Support the work of the enforcement officers by ensuring all information entered onto the database is accurate and up to date To work effectively with other internal services to ensure a joined up service Delivery of appropriate business support processes within the Property Licensing Team.
Minimum Experiences/knowledge/skills and abilities Experience:
Experience of working in a high pressured fast paced environment
Significant experience of using databases to accurately record information
Experience of working to tight timescales
Experience of working in an enforcement service
Experience of dealing with difficult potentially aggressive customersKnowledge:
Sufficient knowledge of common hazards in the home to be able to give basic advice to tenants
Understanding of the Housing Health and Rating Scheme (HHSRS)
Knowledge and understanding of IT including case management databases and Microsoft applications, with the ability to quickly learn new systems when necessary