Property & Consents Business Support

Description:

Property & Consents Business Support

Reference Number - 78724

This Property & Consents Business Support position will report to the Consent Manager and will work within the Asset Management directorate based in our Crawley office. You will be a permanent employee.

You will attract a salary of £29,674.00 and a bonus of 3%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote

Close Date: 02/04/2024

We also provide the following additional benefits

Annual Leave
Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
Tenancy Loan Deposit scheme
Tax efficient benefits: cycle to work scheme
Season ticket loan
Occupational Health support
Switched On - scheme providing discount on hundreds of retailers products.
Discounted access to sports and social clubs
Employee Assistance Programme.

Job Purpose:

The role of the Business Support Assistant (BSA) within the Property & Consents (P&C) Department exists to manage customer enquiries, draft and issue Wayleave Agreement for existing electrical apparatus and undertakes the administrative duties associated with the ongoing management of P&C consent records and associated payments and provide support to P&C Managers and Surveyors,

Principal Accountabilities:

1. Liaise with internal and external landowners (Customers) to resolve queries over easements, payments, changes of address etc, within agreed service level targets.

2. Provide and issue landowners (Customers) with new or replacement termed or annual wayleave agreements for existing electrical equipment on their property.

3. Provide landowner (Customers) with copy Wayleave Agreements or Legal documents, within agreed service level targets.

4. The Management and issue of rental and Wayleave payments to plan

5. Provide the administrative/technical support to UK Power Network's Property Surveyor for the disposal and/or subletting of operational property.

6. Provide the administrative/technical support to digitise UK Power Networks consent records, extract key consent information from documents and tie to existing Engineering, Geographical, Customer and Payment records.

7. Follow a GIS based process that would enable a Land Registry Overlay to be incorporated onto UK Power Networks existing mapping system;

8. Be proficient in the interpretation of consent documentation and be accurate in the input of new consent records into a Property/Payment Management Systems and Document Management System;

9. Provide appropriate administration support to all P&C Managers/Surveyors;

10. Manage purchase request and payment to suppliers, within SAP, so that the level of parked and blocked invoices is zero.

11. Be professional when dealing with internal and external customers on all communication medias and manage customer enquiries efficiently and to target.

12. Active participation in Individual Performance Review sessions with your Line Manager.

13. Attendance at team days and monthly Face2Face briefings.

14. Active participation in the team Safety, Health and Environment Action Plan.

15. Undertake a 'Storm Role' during a System Emergency

Qualifications:

Excellent customer orientation and will provide excellent customer service in dealing with customers and grantors in the resolution of queries and complaints
Use a variety of systems, including Microsoft Office and SAP;
Awareness of the section's business, environmental, safety, financial and regulatory obligations and a working knowledge of the legal aspects of operational property and wayleaves management is required
To build relationships with partners in the electricity utility industry, including government, environmental, statutory authorities and business departments and agenciesAbility to work co-operatively with others to achieve shared goals

Nature and Scope:

The consents function within the company reports to the Director of Asset Management.

Health & Safety Responsibilities

Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.

Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.

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We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace