Project Worker Complex Needs (Support Worker)

Description:

The successful candidate will be required to work 37.5 hours per week, working across Monday - Friday on a rota basis, covering early (8AM - 4PM) and late (2:30PM - 10:30PM) shifts. Temporary cover is required for approximately 3 months.

In this position, you will be expected to;
- Hold a caseload 5-6 key clients and conduct regular key working sessions resulting recovery plans that define the basis for further interventions
- Complete comprehensive risk and needs assessments
- Respond to referrals within agreed timescale
- Conduct skilled and sensitive assessments with clients who may be ambivalent about taking-up support.
- Participate in the delivery, evaluation and development of the in-house recovery programme
- Raise awareness of the impact of unmet support needs in diminishing life opportunities including access to move-on accommodation and independent housing
- Identify care pathways and treatment options, and support service users' acquisition of the skills needed to engage with, and participate in, treatment settings
- Advocate on service users behalf and make appropriate referrals to relevant specialist services.
- Work with residents to maximise benefit entitlements and secure project income through the collection of rents and charges and the minimisation of arrears and void loss
- Assist residents to acquire budgeting skills, and set up basic bank and/or savings accounts
- Ensure that all voids are prepared and re-let in a timely fashion in order to maximise income receivable from rents and charges
- Participate in the scheme's housing management procedures, such as room checks locality checks and Health and Safety checks
- Support client peers to make recovery visible in the schemes and, where appropriate, to co-deliver activities.

To apply for this role, you must have;
- Experience of working with Complex Needs clients (e.g. substance use, mental health, offending, street activity and Anti-Social Behaviour, physical health, background of complex trauma, VAWG, DV) and a good understanding of the working methods of residential services delivering support and accommodation to them
- Experience of establishing and maintaining good working relationships with other professionals, including those who may have different outcome priorities.
- The ability to create high-quality, personalised support and safety plans that are reflective of the clients you are working with
- A strong understanding of the issues that could disrupt progress in journeys towards independence, such as mental health, substance misuse, self-harm, domestic violence, anger management, learning impairment and/or frailty due to illness
- A strong understanding of the health and social care sector and how to navigate between and across specialties
- Demonstrable skills in person centred engagement and group work facilitation