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Project Manager - Resident Experience


Details:
  • Salary: £51,093 - 54,129 - Annum
  • Location: London
  • Date: 3 weeks ago
Description:

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the role

The vision for the Resident Experience programme is that all residents have consistently good experiences of interacting with the council regardless of how they contact us. The programme will realise this ambition by delivering digital, cultural, design and workforce change.

The Project Manager role is a key position within the Resident Experience programme and is required to support outcomes and priorities within the Resident Experience programme through proactive project management. The post holder will be required to define, design and deliver projects across the wider programme that are needs-led, evidenced based and of best value to deliver positive outcome for residents in Haringey. The post holder will contribute to the broader outcomes as set in the Council’s Corporate Plan.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.  Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

About you

We are looking for a value driven project manager with a proven track record in managing the delivery of large scale organisational change programs. The ideal candidate will have significant experience of navigating complex environments, managing project teams and workloads, and delivering tangible results.

Working on the resident experience change programme, you will have the chance to make a real difference in the community. Working for a council offers a unique opportunity to lead with purpose, ensuring that your efforts contribute to a value-led impact on the lives of our residents. If you are ready for an exciting challenge and share our commitment to driving positive change, we invite you to apply.

About the team

The Digital & Change team is at the heart of Haringey’s commitment to delivering efficient, citizen-centric services. You will work closely with colleagues across different service areas, bringing new and innovative approaches to change to the forefront of service provision. This is a team that thrives on innovation and delivering transformation, and you will have the opportunity to shape its future direction

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