Details:
- Salary: £120,000 - 150,000 - Annum
- Location: London
- Date: 4 weeks ago
Description:
Programme Manager
Have you managed complex, global B2B(2C) SaaS implementations?
Have you taken the central role for an implementation (project management, leading cross-functional teams, nurturing key internal/external relationships, managing internal reporting)?
A global technology company in the Events space is looking for a Programme Manager to run with, and deliver, their latest global SaaS implementation for a key client.
The platform being delivered will be purpose-built for a global live-events clients, hence the requirement for enterprise-scale-implementation experience, and will lead an experienced cross-functional team for the duration of the project.
Responsibilities:
Manage multiple projects of varying complexity through the implementation cycle
Lead cross-functional teams
Work to Agile methodologies: organising sprints, daily stand-ups, and demos with the Project Management team
Take a central role in the performance of the programme – monitoring and reporting on developments
Ensure objectives are met on schedule across functionality and performance
Take a Customer-Success-approach to the implementation
Manage the delivery within budget, or manage a change request process as required
Manage/adapt resource requirements as necessary
Recommend and lead/support continuous improvements for the implementation
Requirements:
Strong background in Project Management
Programme Management experience delivering complex, enterprise-scale SaaS implementations
Strong understanding of Customer Success
Certifications: PMP, Agile, Prince or CSM
Experience within the live events space (preferred, not essential)