Programme Delivery Manager

Description:

Programme Delivery Manager

6 months

Pitstone, Hertfordshire

£65.00 - £75.00 per hour inside IR35

Description

We are seeking an experienced Programme Delivery Manager to lead a major engineering and quality services programme.

This is not a traditional project management role.

You will be responsible for the successful mobilisation, deployment and ongoing management of a multi-disciplinary engineering team, ensuring customer satisfaction, resource availability, delivery performance and effective programme governance.

The role will oversee a team of up to 22 engineers, quality professionals and PMO resources supporting critical aerospace programmes.

Key Responsibilities

Lead the mobilisation and ramp-up of engineering and quality resources.
Manage customer demand, capacity planning and resource forecasting.
Act as the primary customer interface for service delivery activities.
Coordinate recruitment, onboarding and deployment of resources.
Monitor service performance, utilisation and customer satisfaction.
Manage programme risks, issues and escalations.
Lead weekly and monthly governance reviews.
Develop recovery plans for resource gaps, demand increases and delivery issues.
Maintain programme reporting, KPIs and performance dashboards.
Support commercial discussions, change requests and growth opportunities.

Within the first six months, you will:

Successfully manage the ramp-up of engineering and quality resources.
Establish robust governance and reporting.
Maintain strong customer satisfaction.
Ensure resource demand and capacity remain aligned.
Identify and mitigate delivery risks proactively.
Create a scalable operating model capable of supporting future growth.

Skills that will come of use:

Ramp-up experience - Proven delivery of 10 + personnel
Stakeholder management - Able to manage customer, engineering, quality and leadership teams effectively
Commercial awareness - Understands revenue, utilisation, margins and scope control
Ownership mentality - Brings solutions and fights problems
Recruitment knowledge - Experienced in hiring, onboarding and workforce planning
Risk management - Identifies issues early and drives mitigation
Executive communication - Can confidently present status, risks and recovery plans to senior leaders
Influencing skills - Challenges unrealistic demands
Organisation and governance - Maintains clear reporting, actions, forecasts and dashboards
Aerospace/engineering experience - Understands realities of technical resource delivery and customer environment

Requirements:

Experience managing engineering or technical services teams.
Experience mobilising or scaling teams of 15+ resources.
Strong customer-facing stakeholder management skills.
Experience in aerospace, defence or regulated industries.
Commercial awareness including forecasting, utilisation and resource planning.
Proven track record managing risks, escalations and customer expectations.
Ability to operate independently with minimal supervision.

If you'd like to apply send your CV today and we can set up a call to discuss