Product Support Technician


Details:
  • Salary: £42,000 - 46,000 - Annum
  • Job Type: Permanent
  • Job Status: Full-Time
  • Salary Per: Annum
  • Location: Tewkesbury
  • Date: 17 hours ago
Description:

Production Support Technician
 
Tewkesbury - Permanent - Full Time - up to £46,000
 
Our client, a specialist precision engineering manufacturer, is looking for an experienced Production Support Technician to provide hands-on technical engineering support across machining and production.
This role sits between Engineering and Operations, supporting machinists, solving production issues, improving processes and ensuring engineering requirements are correctly implemented throughout manufacture.
 
The role:

Provide hands-on technical engineering support to CNC machining and production teams
Support the introduction of new and existing products into manufacture
Identify and resolve engineering issues before and during production
Provide technical leadership, coaching and support to machinists
Improve machining processes to increase efficiency and machine utilisation
Support CNC programming and programme optimisation
Use CAD/CAM systems to support production requirements
Review tooling, manufacturing methods and machining processes
Carry out gap analysis and support accurate ERP system updates
Apply structured problem-solving and continuous-improvement techniques
Support non-conformance processes and raise NCRs where required
Work closely with Production, Operations and Planning to resolve bottlenecks
Support familiarisation and technical training where required The Person:

Strong technical engineering background within a precision machining environment
Extensive knowledge of CNC machine capabilities and production processes
Multi-axis CNC machining experience
Experience setting work, selecting tooling and editing CNC programmes
Strong knowledge of tooling and its application
Experience machining complex precision components
Experience working with difficult-to-machine materials
Strong understanding of GD&T
Ability to self-inspect components and measure critical tolerances/features
Good understanding of CNC programming codes
Ability to coach and support machinists
Strong problem-solving and continuous-improvement mindset Desirable:

Apprentice trained within a mechanical engineering discipline
CAD/CAM experience
hyperMILL programming experience
SolidWorks modelling/design experience
New Product Introduction experience
Experience with configuration management and engineering change processes
ERP systems experience
SMED / machining continuous-improvement experience
Lean Six Sigma Green Belt or similar qualification Why join?

Technical role with real influence over machining and production performance
Work on complex precision-engineered components
Opportunity to mentor and develop machinists
Involvement in NPI, process improvement and manufacturing engineering
Broad role combining CNC expertise, CAD/CAM and problem solving
Opportunity to drive improvements rather than simply operate machinery  
To apply, send your CV to (url removed) or call George Jackson on (phone number removed) / (phone number removed).
 
IMT acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
 
ENG1

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