Principal Service Delivery Manager


Details:
  • Salary: not provided
  • Category: Education and Training
  • Job Type: Permanent
  • Location: West Midlands Birmingham
  • Date: 2 days ago
Description:

You will be responsible for leading and consolidating our service delivery function. The role will drive process standardisation, resource management, escalation handling, and continuous improvement initiatives. You will work to optimise operational efficiency, enhance customer satisfaction and ensure service excellence through industry best practices.

With a proven background in MSP and experience...


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