Plumber

Description:

Annual salary: up to £36,425.30

Plumber

Location: Norwich

Contract: Full Time, Permanent

Salary up to £36,425.30 per annum, plus, company van & fuel card

42.5 hours per week (8-5 Monday- Friday)

About the role:

We're looking for an experienced and dependable Plumber to join our expanding team, supporting a busy responsive repairs contract in Norwich. This is a practical, hands-on role where you'll be responsible for carrying out a wide range of plumbing repairs and maintenance tasks in occupied social housing properties.

From fixing leaks and replacing taps to diagnosing more complex issues with heating systems or drainage, you'll be the go-to expert for keeping homes safe, functional, and comfortable. You'll be working directly with residents, so a professional approach and strong customer service skills are essential.

With a steady flow of work and a commitment to improving housing standards, this is a great opportunity to be part of a team that's making a real difference in the community. We're looking for someone who takes pride in their work, solves problems efficiently, and gets the job done right the first time.

Duties:
Carry out responsive plumbing repairs in occupied properties
Diagnose and repair leaks, blockages, and drainage issues
Replace taps, toilets, cisterns, basins, and other sanitary ware
Repair or replace pipework, valves, and fittings
Investigate and resolve issues with hot water systems and radiators
Ensure all work complies with current plumbing regulations and health and safety standards
Record job details, materials used, and completion notes using handheld devices or job sheets
Remove, repair, or replace bath panels as part of routine plumbing maintenance or to access pipework for leak detection and repair, ensuring panels are securely refitted and finished to a professional standard
Maintain tools, equipment, and company vehicle in good working order
Work respectfully in residents' homes, maintaining a clean and safe environment
Identify and report any additional works, safeguarding concerns, or property issues
Participate in the out-of-hours emergency rota when required
Adhere to all health and safety policies and procedures
Provided high levels of customer care at all timesRole Criteria:
Proven experience in domestic repairs and maintenance in a plumbing position
Full UK driving licence
Ability to work independently and manage workload effectively
Strong fault-finding and problem-solving skills
Excellent customer service skills, with experience working in occupied homes
Good understanding of health and safety regulations and safe working practices
Ability to use handheld devices or job management systems to record work
Willingness to participate in out-of-hours emergency rotaBenefits we can offer you.
25 days annual leave plus bank holidays
Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
Family friendly policies
Company Van, Fuel Card, and UniformAll our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply below or to discuss your application further; contact:
Francesca Swan ((url removed))
If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply