Planner/Scheduler

Description:

Do you have strong planning and organisational skills?
Are you looking for a new role where you can grow a career?

TXM Recruit are working in partnership with an award-winning organisation who breathes customer satisfaction. They are expanding and are looking for a Planner/Scheduler to join their team located in Oldham on a on going contract paying £13.64.

Your duty will be to serve all our engineers with great customer service, exceptional organisation skills and provide them with all pre planned maintenance as required.

Complexity of the role:
Schedule PPM work to correct skilled engineers to ensure PPMs are completed within SLA
Schedule reactive call outs to correct skilled engineers, to achieve first time fix and ensure reactives are completed within the correct SLA.
Contact customers with etas on urgent jobs to ensure access is granted and the customers are aware the urgent jobs are in hand.
Carry out daily jeopardy management on any jobs that are at the risk of failure and ensure appropriate action is taken if work cannot be completed.
Raise purchase orders (PO’s) for internal labour for parts or equipment and ensure POs are receipted within 48 hours of invoices being received.
Responsible for the ‘On Call Rota’ ensuring that an engineer is available to cover each engineering discipline for ‘out of hours’ works.
Ensure CAFM systems are always up to date, extracting key information when requested.
Use customer systems and provide updates on both reactive and PPM work, adding documentation for any jobs that have been completed.Key Skills and Experience:
Essential - Customer Service experience, either face to face or in the Call or Contact Centre environment.
Essential - FM / Property /Social Housing experience
Good IT knowledge and experience covering knowledge of MS Outlook and other MS Office packages including Word and Excel.
Knowledge of other MS Office packages, including PowerPoint, Access, Visio, knowledge of all current CSC operating systems, knowledge of Room and Desk Booking systems, general understanding of company wide processes
Job Title: Planner
Hours of Work: 40 Hours (8:30am to 4:30pm)
Contract: On going contract
Pay Rate: £13.68
Location: The Mills Hollinwood Hudson Street Chadderton, Oldham, England, North West England, OL9 7FQ

This is a fantastic opportunity to join an exciting, friendly, and fast paced team, delivering essential services.

TXM Recruit is an equal opportunities employer. If you have any specific requirements or require assistance or reasonable adjustments to be made for you during the selection process due to disability or long-term health condition, we will do our best to assist you.

If you want to register your interest and apply, please contact me on the below:
Miren Chauhan
Delivery Consultant
Email: (url removed)
Mob: (phone number removed)