Details:
- Salary: £15 - Hour
- Job Type: Contract
- Job Status: Full-Time
- Salary Per: Hour
- Location: Watford Hertfordshire
- Date: 2 weeks ago
Description:
Caddy Group are looking for a Planner to join their client on a initial 3 month contract.
* Develop a good understanding of the mobile FM team and their delivery of work.
* Develop a good working relationship with team leader and mobile technicians within your designated region.
* Ensure good levels of communication are in place between your self and all other team members both by Email and verbally.
* Have a good understanding of IT systems Excel is a must Vnexus is desirable but will be taught if not.
* Develop a good knowledge of the skill base and ability of the mobile engineers within your region
* Ensure jobs are allocated to the mobile team in a timely manner to achieve agreed SLA
* Ensure daily workable schedule is in place for each engineer your region.
* Understand the importance of and ensure each engineer has a full daily work schedule
* Develop a working relationship with the call desk to promote a team working approach to ensure smooth delivery of services.
* Have a flexible approach to urgent requests from the client and ensure urgent business critical and HSSE jobs are attended within agreed SLA
* Manage levels of overdue and on hold jobs for your region and keep to a minimum.
* Work with team to agree and allocate leave in a planned manner to ensure resource is available to provide expected service levels keeping holiday planner up to date