People Support Manager

Description:

Do you want to bring your team leader/management experience of a people administration team to a significant organisation which really impacts positive change in local communities? Do you want to work in a flexible work environment where you are trusted but also supported? This newly created role will report to the Head of People Shared Services and you will lead and manage a team to provide a responsive, efficient and trusted people support function across the full employment lifecycle.

This Manager of people support/HR administration offers very flexible Hybrid / Agile working - max 2 days in office with an office base in Sittingbourne

The responsibilities of the People Support Manager include:

As an expert in our people support processes and policies, you'll ensure work is completed accurately first time and to agreed standards and service levels.

Working closely with the People Shared Services Officers on relevant projects and to ensure the consistency and application of relevant people services process and practices.

Coaching and supporting the People Support Team to provide expert advice to managers and colleagues on our people processes and policies.

Managing the People Support Team processes, develop service level agreements and key measures to meet expectations and make recommendations for continuous improvement.

Identifying and managing risk, escalating as first line support for colleagues on complex life-cycle queries.

Continuous development of all relevant people support process documentation to ensure they are up to date, fit for purpose and continuously improved and understood by the team.

Maintaining a strong understanding of best practice and how current and emerging trends and legal developments impact and affect the business/sector and translating this to policy and practice where applicable.

Leading and managing data accuracy and integrity through regular checks, audits and reporting to maintain data quality.

The Benefits:

35 hours per week

Personalised learning and development opportunities including study support for qualifications and apprenticeships.

Get discounts at your favourite retailers through Perkz, including a variety of outlets, activities and more.

Life Assurance x3 annual base

Long service awards

Healthcare cash plan

10% of basic salary as a contribution to your pension.

27 days per year, plus bank holidays. Additional day off during your birthday month. This goes up to 30 days with your length of service. You can also buy and sell holiday if you wish.

Employee Assistance Programme

With your experience in customer service focus, people management experience your understanding of employee lifecycle processes, you will be able to add value and will find this role rewarding.

If this People Support Manager opportunity sounds of interest, then forward your CV today to Cressida Courtney or follow the link and apply online

Due to the volume of applications we receive, we may not be able to respond to every applicant individually. Please know that we carefully review each application and will reach out if your qualifications align with the vacancy.

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