Pension Administrator - New Business Team


Details:
Description:

Pension Administrator

Do you have customer service experience within financial services and enjoy speaking to clients and advisers on the phone?

We're looking for a Pension Administrator to join a busy team, supporting clients and financial advisers with pension-related queries and administration. This role is ideal for someone with a background in finance, banking, investments, or pensions customer service who wants to build a long-term career in the industry.

What You'll Be Doing

Providing high-quality customer service to clients and financial advisers
Handling pension-related queries and requests from start to finish
Processing new business, transfers, and investment instructions
Liaising with internal teams, advisers, and providers
Ensuring all work is accurate, compliant, and completed on time
Building strong relationships through clear and professional communication

What We're Looking For

Essential: Customer service experience within financial services (e.g. banking, pensions, investments, insurance)
Confident speaking to clients and advisers over the phone
Strong attention to detail and accuracy
Good organisational and multitasking skills
Comfortable working with numbers and systems
Proficient in Microsoft Office (especially Excel)
Positive attitude and willingness to learn

What's on Offer

25 days holiday plus bank holidays
Hybrid working (3 days office / 2 days home after probation)
Private medical insurance (after 6 months)
Life insurance (after 6 months)
Pension scheme (after 3 months)
Study support for financial qualifications
Social events

Working Hours

Monday to Friday, 9am - 5pm (35 hours per week)

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

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